Updating xbox360 firmware

When I tried to play a WMV file it says I need a media update.According to a few websites, I need to get an Xbox live silver or gold account and download the optional media update. However, after that I was still unable to play my WMV files.How can I get my Xbox 360 to download this Optional Media Update?

The information screen displays some essential details that may be needed when troubleshooting an issue or talking with Customer Support.While Microsoft says that the group impacted by this update is marginal, they do not give any inclination as to exactly how many consoles will lose their ability to play games.They also share no information concerning the model of 360s that will be affected.If you go through the menu screens, it will then download and install it. Try to play a divx under video library from portable device (USB).It will give you an error code and then ask if you want to download the update and take you directly there.Just go to the "Search Games" option where you would manually type in the game name, and instead type in the word "optional" (or really just type OPT and it auto-finishes it for you).There's a 2008 & 2011 version of the Optional Media Update.Eurogamer received a statement from Microsoft concerning the update and its console breaking problem: Following a recent update to our system software, we have become aware of an issue that is preventing a very small number of Xbox 360 owners from playing retail game discs…This issue manifests itself a as a unique ‘disc unreadable’ or ‘disc unsupported’ error on the screen.We are also able to detect this issue over Xbox Live and are proactively reaching out to customers that may be impacted to replace their console.Download the 2011 version, it is 100% completely free -- I did not need a Silver or Gold membership to download it.After that you're all set, and you can play MP4s on your 360. Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).

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